1. Who We Are
Brainy Peacock (a unit of Vallabhi Wellbeing Institute Pvt. Ltd.) is a clinical psychology clinic registered under RCI (Rehabilitation Council of India) based in Udaipur, Rajasthan, India. Our contact email is preetisharma@brainypeacock.com.
2. Information We Collect
- Name, phone number, and email address provided via contact or booking forms
- Service enquiry details and messages you submit
- Appointment and session information (via Patient Portal)
- Usage data collected automatically (page visits, browser type) via analytics
3. How We Use Your Information
We use your information solely to:
- Respond to your enquiries and book appointments
- Provide and manage clinical services
- Send appointment reminders and follow-up communications
- Improve our website and services
4. Clinical Confidentiality
All clinical information shared during therapy sessions is strictly confidential.
As an RCI-registered clinic, we adhere to the highest standards of professional ethics and confidentiality. Client information is never shared with third parties except when required by law or in cases of immediate risk of harm to the client or others.
5. Data Retention
We retain clinical records as per professional regulatory requirements. Contact form submissions and enquiry data are retained for up to 2 years for service continuity.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for communications at any time
7. Contact Us
For any privacy-related queries, please contact us at preetisharma@brainypeacock.com or call us at +91 9782650112.